Bookings & Enquiries

We are open 7am - 6pm, 7 days a week. Our team is available to accommodate drop-off and pick-up times within these hours.

To ensure the health and safety of all pets, we require that all dogs are up-to-date on vaccinations. They must have current C5 vaccinations and must be up to date on flea, tick, and worming treatments. Please provide proof of vaccination from your veterinarian.

Absolutely! We encourage prospective clients to do a meet and greet to ensure your pet is the right fit to stay with us. This allows you to ask any questions you may have about our services.

We recommend bringing your pet's food, any medications, and a favorite toy or blanket to help them feel more at home. Please label all items with your pet's name.

We prioritize safety by maintaining strict cleanliness protocols, supervised playtime, and 24/7 presence. We are trained to monitor all pets closely for any signs of distress or health issues.

We are happy to accommodate pets with special needs or those requiring medication. Please inform us of any specific requirements during the booking process, and provide detailed instructions.

We are trained to manage various behaviors and will assess each pet's individual temperament. If your pet exhibits any behavioral issues, we will work with them to ensure a positive experience.

We understand that plans can change. Our cancellation policy is in our terms and conditions.

For the comfort of all pets, we generally do not allow visits during their stay. However, we provide regular updates and photos to keep you informed about your pet’s well-being.

In the event of a medical emergency, we will contact you immediately and take your pet to your designated veterinarian or the nearest emergency vet clinic, as necessary. We are also certified in pet first aid with a first aid kit on hand.

Yes, we offer discounts for extended stays and multiple pets. Please inquire about our pricing options when making your reservation.

Our large space can accommodate up to 20 dogs.

We provide a “home away from home” where each pet's experience is pleasant and comfortable as their own home. Our spacious accommodation is designed with your pet's comfort in mind. Each pet enjoys their own cozy sleeping area, complete with comfortable bedding and toys to make them feel at home.

We prioritize your pet's comfort and well-being during their stay. While we do not provide meals for boarding pets, we encourage pet owners to bring their dog's regular food to maintain consistency and comfort. Please bring your pet’s food to last their stay along with specific feeding instructions. This helps ensure your dog receives the familiar diet they are used to. If your dog has special dietary requirements or food allergies, please inform us in advance so we can accommodate their needs effectively.